The ISS Help Desk Service Request Form allows MSJ students, faculty and staff the ability to notify the ISS Help Desk of an issue or request through the myMount portal. Once the form is received by a member of the ISS Help Desk, a service ticket will be created. If you have additional questions, you may also contact the ISS Help Desk at:

  • • 513-244-4357 via phone
  • via email
  • • Stop by room 30 in the basement of the Library Building to speak with an ISS Help Desk Representative in person

To use the ISS Help Desk Service Request Form, please provide the following information, then click Submit.

* required information


User Name

*Phone Number (preferred)


*Issue or Service Request in detail (include any error messages or steps taken to resolve)