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TIS is comprised of the following:
TIS provides the following services for the Mount community:
TIS may be contacted through the ISS Help Desk. This facility is located in the Library building and can be reached by calling 513-244-HELP (4357).
Media / Technical Support Services is primarily responsible for hardware and software related issues. Media / Technical Support Services provides second level support for computers in MSJ labs, offices, printers, as well as notebook computers which are part of the Student Computing program. Media / Technical Support Services is also responsible for supporting, delivering and scheduling media equipment.
The Network Services group is primarily responsible for network connectivity, network servers and partial support (based on need and availability of personnel) of telephony and voicemail services. The Network Services group provides second level support for campus network infrastructure.
Technology Account Operations is primarily responsible for the creation and management of all technology accounts utilized by Faculty, Staff and Students at the Mount.
Technology Asset Management is primarily responsible for ordering, receiving and tracking all technology related hardware and software assets at the Mount.