Skip To Content

You are here:  News and Links  
Inbox (2)
Downtime for myMount/CX/CARS from 3 a.m. July 3 - 3 a.m. July 4 Carolyn Boland 6/26/2015 4:33:15 PM

Campus Community,


Due to upgrades and maintenance on the University’s administrative system, downtime will occur early Friday morning, July 3, 2015, starting at 3:00 AM and will last until early Saturday morning, July 4, 2015, 3:00 AM.

This downtime will affect:

  • CX/JX/CARS menus (Jenzamate/CX 8.1/JX Advancement)
  • Online Enrollment Kit
  • Online Event Entry (for Harrington and Children’s Centers)
  • Online Giving
  • Course schedules and course descriptions
  • Sections of myMount (JICS) and myMountGo, including:
    • Access to all academic records and registrations (Advisee Roster, attendance verification, class lists, class schedules, course authorizations, degree audit, faculty schedules, grade entry, grade reports, progress reports, registration, student schedules, and unofficial transcripts)
    • Access to E*Value
    • Access to MountConnect
    • Access to all financial data (bookstore voucher requests, budget review, course and fee statements, PO approvals, student refund processing)
    • Advancement Officer
    • Campus Directory
    • Maintenance Requests
    • Media Requests
    • Online Voting
    • Preassignments (this does not include preassignments in Blackboard)
    • Public Safety Requests
    • Residence hall room and roommate assignments
    • Retention Management
    • Transcript Requests (only when accessed through myMount)
    • Vehicle information records (used by Public Safety)


No other resources will be affected.


If you have any questions or concerns, please contact the ISS Help Desk at 244-HELP (x4357). Thank you for your understanding.

MS Windows 8 support Joe E. O'Neil 4/16/2014 7:42:57 AM
Currently MS Windows 8 and windows 8.1 operating system which may come on newly purchased notebook computers is not fully supported on the Mount's MSJ Hotspot. Students with a new Windows 8 operating system computer can download the Cisco NAC client to gain access to the network wirelessly on-campus.  Windows 8.1 user need to select the "gain temporary access" which still provides full web based access myMount, Outlook Web Access (Mount E-mail) and Blackboard.

As of yet, Pharos has not released a student print solution that supports Windows 8 operating systems
 A work around is to take advantage of one of the tower student computers in the Library, the CLC Open Lab or the Administration Building/Classroom Building Lobby at the computer island. E-mail your document to yourselves via your Mount e-mail account. At one of these available computer locations, open your e-mail and print our your documents(s) to the
available Mount Printer
Once Pharos has released its Windows 8 version of the student print solution, an e-mail will be sent out to all students from the ISS Help Desk. This message center will be updated as well.

Feel free to call the ISS Help Desk if you have additional questions. 513-244-HELP (4357), opt 1.

Joe O'Neil

Help Desk Management Specialist

ISS Library Services

College of Mount St. Joseph