Help

Common Questions

What is myMount?

myMount is a portal system for Mount St. Joseph University students, faculty, and staff. It allows personalized access to academic and administrative records, as well as university resources and collaboration tools.

Who can login to myMount?

All faculty, staff, and students who have a Mount network account can login to myMount. Other users who have been assigned a Mount ID number and a web password may be able to login as well.

How do I login to myMount?

Student, faculty, and staff: Enter your Mount network user name and password in the User Name and Password fields near the top of the page and then click on the Login button. The user name and password is exactly the same as the ones you use to log in to Mount campus computers, email, or Blackboard. 
 
Other users: If you have been assigned a Mount network user account, then enter that user name and password in the User Name and Password fields near the top of the page. Otherwise, enter the Mount ID number and web password assigned to you in the User Name and Password fields near the top of the page and then click on the Login button.
 

I still can't login.

If you do not remember your username, please contact the ISS Help Desk for assistance. You can visit them in person in LIB 30, or you can call them at 513-244-HELP (4357). If you have forgotten your password, check out the Password Management page for information on how to reset it.

Where did the rest of the help go?

This help screen is available only when you are not logged in to myMount. To access the rest of the help information, please login to myMount and then visit the Help again.

Questions or Comments

If you have a question or comment about myMount, please fill out the form below. Name and email address are optional. Your submission will be emailed to the ISS Help Desk. If you need to submit a request to the Help Desk, please use the ISS Help Desk Service Request Form. Thank you!
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