Bookstore advances were previously referred to as bookstore vouchers
Visit the My Account page in myMount and follow the link to your Nelnet account. In your Nelnet account, you will be able to make payments online using a credit card, checking account, or savings account. ePay Overview.pdf Making a Payment for eBill.pdf
Visit the My Account page in myMount and follow the link to your Nelnet account. In your Nelnet account, you will be able to see you fall semester and future bills and any payment plans you may have signed up for.
This article provides an overview and the benefits of ePay allows a consumer (Student or Authorized Payer) to use the online "Make a Payment" experience within Nelnet Enterprise. ePay Overview.pdf
This article covers as to how student can add authorized party and give them access their information and make payments on their behalf through Nelnet.
Account Profile_ Manage Payers (Authorized Parties).pdf
An Authorized Party is a FERPA compliant 3rd party which the student has authorized to access their information or make payments on their behalf. The student can add and remove authorized parties through the user account.Adding Authorized Payers_Nelnet Campus Commerce.pdf
One way to access the system is via an institution specific link. This link is generally placed on the institution website and directs students to the Institution Sign In Screen where they can sign up for a payment plan or manage their account. Creating a User Account.pdf
The Customer Service link always appears near the top of the screen. The questions displayed vary based on whether or not the consumer is signed in to their account.
When the consumer is not signed in, questions pertaining to sign in issues will display. These questions do not appear when the consumer accesses the customer service link while signed in. Student View_ Customer Service.pdf
To ensure a student's privacy and security, Nelnet customer service will validate the consumer's identity by asking authentication questions when an inquiry is made over the phone. This article explains how students and authorized parties can update their authentication questions. Account Profile_ Authentication.pdf
This article explains how students can update their contact information through their Nelnet Campus Commerce online account. Account Profile_ Contact Info.pdf